培训计划(范本)

来源：好土汽车网

balanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue培训计划（范本）

培训内容： 1、基础培训；

2、岗位培训，业务技能培训；培训时间安排（课程）培训要求：

越来越多的管理者认识到培训和发展是一项至关重要的活动，持续不断地抓好培训的紧迫性也日益显得突出。培训并不是一种成本，而是一种高效的投资。培训的条件：

一个现代化的超市企业要有效地开展培训与发展工作，要在观念和措施上具备以下条件：

1、培训与发展活动应有高层决策者的支持； 2、适当规模的培训与发展机构； 3、合格的培训师资； 4、合理的培训经费预算； 5、齐备的培训与发展设施； 6、完整的培训工作记录；超市管理者对培训目的的几个误区： 1、以为新员工自然而然会胜任工作；

2、没有系统地进行培训，那里弱就培训什么； 3、高层管理人员不需要培训； 4、培训是一种成本；

5、培训时重知识，轻技能，忽视态度；误区表现形式为：

有什么就培训什么；效益好时无需培训，效益差时无钱培训；忙人无时间去培训；闲人正好去培训，人才不用培训，庸材培训也无用，人多的是，不行就换新人；培训后员工流失不合算。

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense of organization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurtpublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, saying sluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new development philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and appointment of party and Government leading cadres work of important laws and regulations withinbalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue培训的目的：

培训就是超市企业组织为员工创造一种学习环境，力图在此环境中，使员工的价值观，工作态度和工作行为等得以改变，从而使他们能在现在或未来的工作岗位上的表现达到企业的要求，并为企业创造更多的利益。

1、可以提高员工整体素质；

2、可以提高销售额和为企业创新的能力； 3、可以降低损耗； 4、可以改善工作质量； 5、可以减少事故的发生； 6、可以改善管理内容； 7、增强就业能力；

8、获得除收入以外的其它报酬； 9、增强职业的稳定性；培训的内容：

1、知识培训知的问题（商品知识、服务知识、顾客消费知识）2、技能培训会的问题； 3、思维培训创的问题； 4、观念培训适的问题； 5、心理培训悟的问题；培训前的准备和要求：

1、了解受训员工现有的全面信息； 2、确定员工的知识技能需求； 3、明确主要培训内容； 4、提供培训材料；

5、了解员工对培训的态度； 6、获取管理者的支持； 7、估算培训成本；

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense of organization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he ipublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stadevelopment philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and miappointment of party and Government leading cadres work of important laws and regulations within； party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurtbility. Focus on some party members with the status quo, a less aggressive mood, depressed, saying sluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and s a Communist, strengthen ssion, further clear \"four a balanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue8、对受训员工进行训后评估；培训效果的评价 1、层次类型目的

1 反映学员反应如何？——每次课程后给学员反馈评价表，特别是外聘教师工作如何？是否合适？

2 知识/技能学员的知识与技能通过学习之后如何？通过小测验可获得

3 应用学员能否应用所学到（包括在教学过程中的应用）知识4 经营效果从培训前后的结果差别看培训效果 2、评价方法： l 面谈

l 在受训的员工中抽取重点团组进行调查 l 记录 l 考察 3、评价内容 l 学生满意度 l 学习测验 l 对的执行情况 l 经营成绩培训形式： 1、讲课； 2、媒体学习； 3、阅读； 4、讨论； 5、答疑； 6、实习；

7、角色扮演（游戏）；培训准备：

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense oforganization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the public interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, sayingsluggish again, just to get by not seekidevelopment philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the appointment of party and Government leading cadres work of important laws and regulations within purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurtng, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new plinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and consciousness of the party's ng guodeyiCPC the CPC discibalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue1、后勤的准备； 2、学员做好准备； 3、教练做好准备； 4、准备培训地点和设备；培训内容：

1、企业教育：了解熟悉公司的历史、现状、未来、发展、计划；工作公司及整个组织的环境；规章制度；岗位职责；业务流程；企业文化；绩效评估制度；奖惩制度；同事认识； 2、服务培训； 3、形体培训； 4、规范语言培训； 5、军训；

6、专业培训：收货、收银、客服、电脑流程；业务流程；表格填写；业务技巧；培训课程：

一：员工手册（观念培训、心理培训）参加人员：全体人员目的：1、帮助员工了解公司，培养员工的认同感； 2、了解零售商业

3、了解员工的责任和义务

二、超市管理规范参加人员：全体人员（一）员工出入超市规定观念培训（二）员工工作原则观念培训 1、工作时间规范 2、仪容仪表规范 3、行为及服务规范 4、语言规范 5、日落原则

6、保护顾客人身和财产安全的原则

（三）超市术语及常用设备设施知识培训 1、超市专用术语 2、标识牌 3、常用设备设施三、商品陈列培训

（一）食品干货、百货（知识、技能、思维培训）参加人员：食品、百货经理、主管

1、食品干货、百货陈列的基本工具 2、货架位置区分

2-1上段 2-2黄金段 2-3下段 3、食品百货、百货陈列的基本要领 3-1显面易见的原则

A、商品陈列显而易见必须要做到以下几点；

（1）商品品名和贴有何等标签的商品下面要面向顾客；（2）每一种商品不能被其它商品挡住视线；（3）进门商品应贴有中文标识；

（4）商品价目牌应与商品相对应，位置正确；

（5）标识必须填写清楚，产地名称不得用简称，以免顾客不清楚。 B、打贴价格标签注意事项 3-2放满陈列的原则 3-3前进陈列的原则 3-4纵向陈列的原则 4、商品陈列要点 4-1陈列的安全性

4-2陈列的易观看性、易选择性； 4-3陈列的关联性

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense oforganization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurtpublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, sayingsluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new development philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and appointment of party and Government leading cadres work of important laws and regulations withinbalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue4-4陈列的易取性、易放回性 4-5使顾客感觉良好性 A、清洁感 B、鲜度感 C、新鲜感

4-6提供信息、思想意识具有说服力 4-7陈列的陈本问题 5、常用商品陈列的方法 5-1定位陈列 A、陈列方法（1）集中陈列（2）整齐陈列（3）错位陈列 B、陈列注意事项 5-2变化陈列 A、纸箱陈列 B、投入式陈列 C、突出陈列 D、翼型陈列 E、阶梯式陈列 F、层叠堆积陈列 G、挂式陈列 H、墙面陈列

（二）生鲜（知识、技能、思维培训） 1、蔬果陈列参加人员：生鲜经理、主管 1-1陈列的形态蔬果课人员 A、圆积型 B、圆排型

1-2蔬果陈列七要素

A、底面 B、前面 C、曲面 D、顶面 E、边面段

1-3蔬果陈列技巧

2、肉类参加人员：肉课全体人员 2-1肉类陈列原则 2-2肉类陈列注意事项

A、开店前 B、营业中 C、营业后 3、水产类参加人员：水产课全体人员 3-1水产品陈列原则 3-2水产品陈列形态 A、全体集中陈列法 B、段、块状鱼陈列法 C、横鱼陈列法

4、日配类参加人员：日配课全体人员 4-1日配品陈列的顺序与位置安排 4-2日配品陈列时间安排

四、收货参加人员：收货部全体人员

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense oforganization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction betweepublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into development philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, aappointment of party and Government leading cadres work of important laws and regulations within F、面ng to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, maG、中间party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party memberatus quo, a less aggressive mood, depressed, sayingsluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. s must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party wdo not care for the masses did not take the initiative, and some even hurtconomic development of the new normal, seriously implement the new st Party (for trial implementation) Ordinance, such as the selection and n right and wrong, failiparty, s, lack of sense of service, conscious action, with exemplary with the stActively adapt to the end party of cadres, and party ster members leaderork of the Chinese Communibalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue（一）收货区域常用器械解释及使用（知识培训）（二）收货流程（技能培训） 1、单据流程

2、食品干货、百货实物收货流程 3、生鲜收货流程

（三）收货时的注意事项（技能培训、心理培训） 1、数量

2、品质（品名、条形码、克重、保质期、中文标识、说明书、防伪标记、检验合格证） 3、商品拒收原则

（四）收货差异、错误处理方法（思维培训）1、收货商品项差异 2、收货数量差异

2-1收货实物数量大于入机数量 2-2收货实物数量小于入机数量（五）退换货（技能培训） 1、退货 1-1退货原则 1-2退货权限 1-3退货流程

1-4退货差异处理方法 2、换货流程

3、退换货时注意事项

（六）赠品收货注意事项（思维培训）（七）库房管理（知识培训） 1、货物码放原则 2、库房安全防范措施 2-1防火

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense of organization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rulepublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead development philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter conteappointment of party and Government leading cadres work of important laws and regulations withinAlways keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengtup in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, saying sluggish agaia vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipliconsciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses ng guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic develCPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implemenitiative, and some even hurtously implement the new Ordinance, such as the selection and s, and so on. hening the did not take the ipeople. (5) set n, just to get by not seekiopment of the new normal, serint, deep grasp \"two ne of the ntation) balanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue2-2防盗

（八）收货日常工作规范（观念培训）五、收银员

（一）收银员素质培训（观念培训）（二）收银机的解释及使用（知识培训） 1、 POS机组成 1-1电脑收银机 1-2扫描

1-3POS机使用及指法 2、条形码

3、信用卡机的使用（三）收款（技能培训） 1、现金 1-1点钞技术 1-2辩别假钞 2、信用卡 3、其它付款形式

（四）收银流程（技能培训）（五）操作注意事项（思维培训） 1、操作步骤 2、兑零 3、商品 3-1价格 3-2条形码

（六）总收室工作注意事项（观念培训）六、客服

（一）总服务台（技能培训、观念培训、心理培训）1、接听电话

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense oforganization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distipublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to interdevelopment philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party appointment of party and Government leading cadres work of important laws and regulations within between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurtinto conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, sayingsluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new zations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and nction nalize the core values of grass-roots organibalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue2、广播服务 2-1 广播设备的操作 2-2 播报规定 3、如何接待顾客问询 4、顾客投诉

4-1 顾客投诉主要项目 A、商品 B、服务 C、安全 4-2 顾客投诉处理原则 5、赠品发放 6、存包

（二）顾客退换货处（技能培训、知识培训） 1、退换货流程 2、退换货审核标准 3、消费法规培训

七、楼面参加人员：楼面经理、主管（一）流程（技能培训） 1、收货流程 2、补货流程 3、生鲜补货流程 4、店内促销流程 5、商品报损流程 6、供应商退、换货流程 7、物品携出、携入、归还流程 8、商品破损、坏包处理流程 9、部门间调货流程

（二）理货员服务培训（思维培训、心理培训）货员

1、礼貌用语

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense of organization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communipublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stadevelopment philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clappointment of party and Government leading cadres work of important laws and regulations within参加人员：全体理stening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's ocus on some party members with the status quo, a less aggressive mood, depressed, saying sluggish again, just to get by not seeking guodeying, some even perfunctory addrester members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the s, lack of sense of service, do not care for the masses did not take the initiative, and some even hurther issues. Actively adapt to the economic development of the new normal, seriously implement the new party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and st, strengthen party spirit, liconception of some party memberbility. Fss, evading responsibility and otear \"four a service\" of requirements, maCPC local committees of thebalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue2、如何接待顾客问询 3、顾客投诉

3-1 顾客投诉主要项目 A、商品 B、服务 C、安全 3-2 如何处理顾客投诉 A、倾听顾客的投诉 B、表示道歉 C、提供解决方案 3-3 处理顾客投诉要领

（三）补货/理货（知识培训、技能培训） 1、补货原则 2、补货动作

A、补货前 B、补货时 C、补货后 3、理货基本原则

4、补货/理货缺货处理方法 5、补货/理货时安全注意事项（四）库房整理（知识培训、技能培训） 1、库存区码放的原则 2、库存区的安全码放 2-1库存商品码放原则 2-2库存单的填写 2-3库房安全管理规定 3、库存区的防火/防盗规定

（五）商品促销（知识培训、技能培训）参加人员：运营经理、主管1、店内商品促销原则 2、促销商品陈列要点

2-1 端架 2-2堆头 2-3货架 2-4价签（六）损耗控制（技能培训、思维培训）

ull strictly rule party is all members common responsibility, must implementation to each branch and each name members. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense oforganization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, public interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose of serving, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members development philosophy, hard work hard work hard, based on their own dedication. Second, on the Council of the section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, maappointment of party and Government leading cadres work of important laws and regulations withinparty party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party memberatus quo, a less aggressive mood, depressed, sayingsluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. s must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party w do not care for the masses did not take the initiative, and some even hurtconomic development of the new normal, seriously implement the new st Party (for trial implementation) Ordinance, such as the selection and party, s, lack of sense of service, with the stActively adapt to the ester members leaderork of the Chinese Communibalanced and run the satisfaction of the people education. Room XX City Bureau of educational supervision of XX municipality May 6, 2016 County economic information and Business Council System Committee \"two learn a do\" learning arrangements specific programme for advance full strictly rule party, according to County Organization Department on County \"two learn a do\" learning arrangements of specific programme and I Board learning education implementation programme spirit, according to distinguish level, and has targeted solution problem of requirements, ensure learning education made effectiveness, promote all members consciously respected Constitution, and comply with party rules, with XI General Secretary series important speech spirit armed mind, and guide practice, and Promote the work and be qualified party members and learning arrangements are hereby makes the following specific programmes. Learning requirements, on all party members to study the party Constitution and party rules and unify the XI series of important speech, General Secretary, speech learning series to deepen understanding of the Constitution Party rules, Constitution Party rules in the deep insight series address the basic spirit and practical requirements. 1. Constitution Party rules. Learning of the party Constitution, a deep understanding of the party's nature, purpose, guiding principles, goals, organization, good style, grasp conditions, rights and obligations of party members, bearing in mind that oath, clear qualified party member criteria and conditions. Learning the code of se-discipline of the CPC, the CPC's disciplinary regulations, the Chinese Communist Party Member Rights Ordinance and so on, mastering self-discipline standards of \"four must\ngs\ous types of disciplinary offence and punishment provisions. 2. series spoke. o XI General Secretary series important speech reading (2016 version) and out poverty for basic textbook, learning understand XI General Secretary series important speech of basic spirit, learning understand Central ruling acting political new concept new thought new strategy of basic content, learning understand XI General Secretary in Fujian work during advocate of \"four grassroots\" \"immediately on do\" \"drop\" \"weak bird first fly\" and the in Nanping research study proposed of \"gravity Xia moved\nd \"innovation mechanism\important thought, Master and strengthen the party spirit, fulfills the purpose ideas, moral character, conservation related to the basic requirements. Main understand master following aspects content: (1) ideal faith is Communists spirit Shang of \"calcium\ht of worldview, and Outlook on life, and values; (2) China dream is national of dream, and national of dream, and people of dream, is Chinese modern yilai most great of dream, core Essentials is national prosperity, and national revitalization, and people happiness; (3) China features Socialist is achieved Chinese great revival of way, enhanced road confidence, and theory confidence, and system confidence; (4) \"four a full\" Strategy layout is new of history conditions Xia party ruling acting political total strategy, consciously with \"four a full\" led the work; (5) insisted innovation, and coordination, and green, and open, and shared development is relationship China development global of one deep change, according to new development concept do job; (6) practice line Socialist core values, promote Socialist thought moral and Chinese traditional virtue（七）卖场清洁规定（观念培训）八、保卫

（一）保卫部人员素质培训（观念培训）（二）典型事件处理（思维培训） 1、稽核工作要点 2、防盗器报警 3、4、（三）防火（四）消防器材的使用（知识培训）ull strictly rule party is all members common responsibility, must implementation to each branch apublic interests, job, excellent thick friends, eating, and so on. Bearing in mind the fundamental purpose development philosophy, hard work hard work hard, based on their own dedication. Second, on the Councilappointment of party and Government leading cadres work of important laws and regulations wit偷盗事件的处理

监控中心发现异常情况的处理 /防盗管理制度（观念培训）

s. 3 ... Play a vanguard and exemplary role in life. Keep to the correct political orientation, political sensitivity and political judgment, dare to fight against all kinds of wrong thought, wrong words and deeds. (2) firmly establish consciousness of the party, the party member's consciousness. Focus on some party members sense of organization and discipline, they do not participate in the Organization, is not required to pay membership dues for a long time, do not play a vanguard and exemplary role, some don't even mention membership, fail to make a distinction between right and wrong, failing to observe political discipline and rules, and so on. Always keep in mind that he is a Communist, strengthen party spirit, listening party, party, party, party, party party guarding party, at the party, the party for the party. (3) strengthening the consciousness of the party's purpose. Focus on people's conception of some party members, lack of sense of service, do not care for the masses did not take the initiative, and some even hurt, top people at heart, close ties with the masses, be kind to people, dedicated to public service and play a part in poverty relief, with practical actions to win the trust and support of the masses. (4) actively practicing the Socialist core values. Focus on do not observe stringent members, knowledge out of devotion, talk about ethics, good faith is not enough, and some even value distortions, moral misconduct, sexy vulgar, materialistic, and so on. Strengthening moral cultivation, Zonta for good, pay attention to self-discipline, spiritual pursuit, to internalize the core values into conscious action, with exemplary behavior influence and lead people. (5) set up in the practice of promoting reform, development and stability. Focus on some party members with the status quo, a less aggressive mood, depressed, saying sluggish again, just to get by not seeking guodeying, some even perfunctory address, evading responsibility and other issues. Actively adapt to the economic development of the new normal, seriously implement the new section-level cadres above requirements section above party cadres to take the lead in the education working closely with leading practice, learn more, better, more strict requirements, higher, and strive to improve the ideological and political quality and theoretical levels. 1. Constitution Party rules. System learning understanding CPC articles, in full grasp basicontent of based Shang, focus master Constitution master and members, and party of organization system, and party of Central Organization, and party of place organization, and party of grass-roots organizations, and party of cadres, and party of discipline, chapter content, deep grasp \"two a vanguard\" of nature and mission, further clear \"four a service\" of requirements, master members leaders must has of six items basic conditions. Studying the code of self-discipline of the CPC the CPC disciplinary regulations regulations of the CPC local committees of the party work of the Chinese Communist Party (for trial implementation) Ordinance, such as the selection and nd each name memberof serving of the hin

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